Opening hours
Mon-Fri 9:30-5:30
Sat 9:30 - 1:00
Closed Sundays & Bank Holidays
HOLIDAY CLOSING:
May 11-14 2023
Our Mail for Boaters service is perfect for continuous cruisers or live-aboards with no postcode (eg towpath moorings).
Use our Mail for Boaters service and enjoy the convenience of collecting your mail when it suits you, with the option of having it forwarded.
We offer a secure and private c/o correspondence address (not a residential or company address)so you can get your mail sent to us and we keep it safe for you until you’re ready to collect it.
APPLY HERE
As long as there is space in your box, we will accept items.
We will sign for your post on your behalf. We will accept letters, large letters and packages delivered by Royal Mail and other carriers/couriers, during our normal opening hours.
Your post is kept safe and ready in our office for collection during our normal opening hours.
Each mail box costs £10 per calendar month, or part thereof, paid in advance. You can choose to pay per month or for multiple months.
You can email us a document and we will print and post it for you (£5 per DL sized envelope), second class, to fit into a standard letter envelope that measures 110mm x 220mm. This is what most people consider a “letter envelope” and fits A4 paper folded into thirds.
We can also print and send
Please ask for a quote
We can accept parcels that are too large for your box. You must inform us in advance and agree a delivery date with us. Each parcel has a handling fee of £5.
We can forward your mail if you prefer: you pay the shipping costs. We will quote at the time of posting and consolidate all your mail into one package.
Mail forwarding will be charged at the current Royal Mail rates plus a small handling fee.
Once your mail item/items are accepted by Royal Mail we are no longer responsible for it.
We don’t currently offer mail scanning
Before your account becomes active we need a record of:
One box = 1 person.
You can add one additional person to your box free.
Mail not addressed to the name on the box will be refused.
Mail should have the box number stated on the address.
You will be assigned a box number when the service starts.
You should use the following address for your mail:
We will notify you when your box is getting full. If you can’t collect your mail for a while you can pay to add a second box for a month at a time.
It’s entirely up to you. Most people will collect every couple of weeks, but as long as there’s space in your box and you are paying for the service, we can keep your mail indefinitely.
We can store as much mail as will fit into a 9.5cm wide magazine rack. We will notify you when your box is getting full.
We will keep your mail as long as you are paying for the service.
If you stop paying, we will not accept further mail. If there is mail in your box when your payment period ends, we will notify you. We will then keep it for three months. If you do not respond to a final reminder we will destroy it.
Only when this has been pre-arranged with the box holder in person. We will need proof of ID (current photo ID with name and address) for the person who will be collecting.
How do I apply?
Complete the form online and email it to us, or come into the shop
You can find full Terms & Conditions of use for our Mail for Boaters service here.